BulkPilot is a Shopify app that adds Buy 2 and Buy 3 quantity-break buttons to a store’s product and cart pages, and applies the tier price automatically at checkout. This policy explains exactly what it stores, why, and for how long.
Who we are
BulkPilot is operated by Boldnsmart (boldnsmart.com), based in Lithuania, which acts as the data controller for the data described in this policy. Lithuania is in the European Union, so the GDPR applies. You can reach the controller at [email protected].
What we do not collect
BulkPilot stores no personal data about your customers. It does not read, request or retain shopper names, email addresses, shipping addresses or payment details.
The BulkPilot app contains no analytics, advertising or tracking scripts, and sets no cookies beyond the session cookie Shopify itself requires to keep you signed in to the embedded app.
This website
This website counts page visits with PostHog (EU), with no cookies and no personal profiles.
What we store
- Your store’s domain, to associate your bulk-pricing tiers with your shop and no one else’s.
- Your Shopify staff account details, as provided by Shopify when you install and sign in: your name, email address, locale, Shopify user id, and whether you are the account owner or a collaborator.
- Access and refresh tokens issued by Shopify, used to read your products and manage the BulkPilot discount on your behalf. They are credentials, not personal data, and are never shared.
- The tiers and settings you configure: which products have bulk pricing, the Buy 2 and Buy 3 prices, whether pricing is calculated from the current or original price, and any button colours.
- If you use the code EARLYBF50: a record that your store used it, with the subscription id and the date, so the code can be used once per store.
What we read from an order
This version of BulkPilot does not read your orders and holds no order records. It reads and writes your products and the BulkPilot discount only.
A future version may count orders that used a bulk tier (order id, product id, quantity and discount amount, never a customer identifier). If it does, we will update this policy and Shopify will ask you to approve the extra permission first.
Why we store it
Solely to provide the service: to show the right bulk-pricing buttons and to apply the right price at checkout. We do not sell data, and we do not use it for advertising or profiling.
Where it is stored
Data is held in a PostgreSQL database hosted by Neon, and the application runs on Railway. Both act as processors on our behalf. Product data is also read from and written to Shopify through their Admin API.
How long we keep it
When you uninstall BulkPilot, Shopify notifies us and we erase your store’s tier rules, settings and session. Shopify sends this notification 48 hours after uninstall, so erasure happens then rather than instantly.
Your rights
If you are in the EEA or UK you have the right to access, correct, export, restrict or erase your personal data, and to object to its processing. For anything uninstalling does not cover, email [email protected] and we will respond within 30 days.
Requests that Shopify forwards on a shopper’s behalf are answered automatically (customers/redact and customers/data_request). Because this version holds no order records, there is nothing to delete or return for a shopper.
Changes
If this policy changes materially we will update the date at the top of this page. Continued use of the app after a change means the updated policy applies.
Contact
Questions about this policy or about your data: [email protected].